Requests from any channel
Portal forms, email, SMS, phone, chat, uploads, bot commands, API events, and scanned paperwork can all start or update a process.
Cordelia platform
Cordelia keeps multi-party processes moving even when the people involved do not all use the same software. Ref&Go is the first focused product on top of it: reference checks coordinated across candidates, employers, references, forms, messages, calls, and approvals.
The thesis
The hard part is rarely a single form or one dashboard. Work slows down when someone has to remember who owes what, chase a reply, interpret a document, update status, route an exception, and tell the next person what happened. Cordelia turns that messy middle into a structured process with a living state.
Portal forms, email, SMS, phone, chat, uploads, bot commands, API events, and scanned paperwork can all start or update a process.
Participants can use secure links, text, email, phone, Teams, Slack, or dashboard workflows while Cordelia keeps the process state aligned.
Every process can end with a clean package: status, evidence, documents, consent, audit trail, costs, exceptions, and human review state.
Ref&Go wedge
Employer starts a reference request or imports existing reference paperwork.
Candidate authorizes and adds references through a secure no-account flow.
References answer by SMS, chat, web, email, or voice fallback.
Hiring teams receive status updates and completed-report cards in the tools they already use.
Human reviewers approve employer-facing packages before release.
The same primitives can later coordinate onboarding, approvals, credentialing, compliance, and follow-up work.
Reusable primitives
Party identity, roles, verified external participants, and accountless access.
Consent, authorization, retention, redaction, and audit records.
Channel routing across SMS, email, chat, voice, Teams, Slack, webhooks, and portals.
Document and workflow intake from pasted forms, PDFs, question sets, and uploaded paperwork.
Reminder, retry, escalation, dead-letter, and human intervention paths.
Completion packages, secure sharing, exports, and external-system handoff.
Positioning
Ref&Go makes employment reference checks faster and easier by coordinating candidates, employers, and references across email, SMS, calls, forms, and existing employer paperwork.
It is powered by Cordelia, a broader coordination engine for multi-party business workflows where status, reminders, documents, approvals, and follow-ups move across people who do not all use the same system.